What's the worst consultation skill?
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General clinical
What's the worst consultation skill?
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Unfortunately today I think that I have just seen the 'how not to do it' in consultation skills .My personal bugbear is interruption!
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Forums » Open clinical » General clinical » What's the worst consultation skill?
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Re: What's the worst consultation skill?
posted at 23/8/2012 6:53 PM BST
on bmj.com
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Posts: 3059
First: 27/3/2012 Last: 13/6/2013 |
We should calmly & carefully listen to what the patient is complaining of & afterall clinical history is the most important aspect of consultation skill. Thereby interruptions would be the worst part of it! |
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Re: What's the worst consultation skill?
posted at 23/8/2012 8:32 PM BST
on bmj.com
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Posts: 11
First: 30/7/2012 Last: 7/1/2013 |
In response to "Re: What's the worst consultation skill?": A bit of 'research' I saw at one point, can't remember where, said that the average time a doctor allows a patient to speak for before interrupting them, is 7 seconds... Posted by DundeeChest I try and stay calm and let the difficult patients ramble on for a few minutes. Eventually they provide clues as to what's wrong with them, and this can sometimes be quicker than asking lots of question! |
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Re: What's the worst consultation skill?
posted at 24/8/2012 2:30 AM BST
on bmj.com
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Posts: 107
First: 13/3/2012 Last: 22/5/2013 |
Not listening to what the patient is saying. So many patients go out of the surgery saying he didn't even listen to me and because of this they feel the doctor didn't treat what was wrong. Running par for this one, is not examining the parts that hurt. Sometimes not even looking at the part that hurts. Patients want to be listened to, want to be heard, want to know that the doctor knows what he is doing and is able to help what is wrong, not what the doctor thinks is wrong. Maybe the doctor does know what is wrong, but it is good treatment if the doc is seen to be knowing what he is doing. |
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Re: What's the worst consultation skill?
posted at 25/8/2012 4:51 AM BST
on bmj.com
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Posts: 16
First: 18/2/2010 Last: 6/6/2013 |
In response to "Re: What's the worst consultation skill?": Not listening to what the patient is saying. So many patients go out of the surgery saying he didn't even listen to me and because of this they feel the doctor didn't treat what was wrong. Running par for this one, is not examining the parts that hurt. Sometimes not even looking at the part that hurts. Patients want to be listened to, want to be heard, want to know that the doctor knows what he is doing and is able to help what is wrong, not what the doctor thinks is wrong. Maybe the doctor does know what is wrong, but it is good treatment if the doc is seen to be knowing what he is doing. Posted by Dr Linda I agree with you 100%. It is very important for a patient to know that you listen,you understand, you examin and then suggest treatment and/or investigations.It is not only the medicin that works.When it is laced with your understanding and compassion it works better. Dr.Jyoti Parekh.(Mumbai,India). |
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Re: What's the worst consultation skill?
posted at 25/8/2012 7:14 AM BST
on bmj.com
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Posts: 16
First: 18/2/2010 Last: 6/6/2013 |
In response to "Re: What's the worst consultation skill?": Not listening to what the patient is saying. So many patients go out of the surgery saying he didn't even listen to me and because of this they feel the doctor didn't treat what was wrong. Running par for this one, is not examining the parts that hurt. Sometimes not even looking at the part that hurts. Patients want to be listened to, want to be heard, want to know that the doctor knows what he is doing and is able to help what is wrong, not what the doctor thinks is wrong. Maybe the doctor does know what is wrong, but it is good treatment if the doc is seen to be knowing what he is doing. Posted by Dr Linda I agree with you 100%. It is very important for a patient to know that you listen,you understand, you examin and then suggest treatment and/or investigations.It is not only the medicin that works.When it is laced with your understanding and compassion it works better. Dr.Jyoti Parekh.(Mumbai,India). |
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