Do you want patients to email you?
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Do you want patients to email you?
Debate current medical affairs
Pulse reports that email-your-GP pilots in England have been shunned by patients and doctors alike as only 89 patients and 36 doctors have signed up to the schemes. If you already use
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Cat:OffDutyForum:NewsMediaDiscussion:47e4efe3-7337-4e3f-8ed8-69d68538148c
Forums » Off duty » News & media » Do you want patients to email you?
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Re: Do you want patients to email you?
posted at 17/9/2011 7:31 PM BST
on bmj.com
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Posts: 624
First: 13/4/2011 Last: 15/5/2013 |
In Response to Re: Do you want patients to email you?: We have a generic e-mail address just for enquires, so they don't clog up our individual e-mail addresses. Works very well. I encourage it's use - e-mailing simple questions is a great way to save time. Posted by DundeeChest Hello Dundee: Many thanks for your suggestion, but I will decline it. One e-mail account is enough for me. All Best, Joey |
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Re: Do you want patients to email you?
posted at 22/9/2011 1:45 AM BST
on bmj.com
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Posts: 636
First: 13/1/2009 Last: 24/8/2012 |
I love it, and actually encourage it by giving my email to certain patients, usually younger people who are proficient with computers. It helps a lot with "triaging" complaints and avoiding unnecessary visits or speeding up necessary care... |
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Re: Do you want patients to email you?
posted at 22/9/2011 9:59 AM BST
on bmj.com
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Posts: 18
First: 10/8/2011 Last: 26/10/2012 |
As a psychiatrist, I think patient emails would be potentially tricky, as subtle nuances of meaning would be lost, and some patients might see it as a way of communicating high levels of distress. Having a two way email discussion with a suicidal patient would be fraught with difficulties, and would blur the boundaries of when and where the psychiatrist could be contacted. But for the more common situation of emailing your GP to (say) let her know you're feeling a bit better since starting the antibiotics 2 days ago (or not as the case may be), yeah I think it would facilitate communication and reduce the overflowing waiting room. |
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Re: Do you want patients to email you?
posted at 22/9/2011 12:10 PM BST
on bmj.com
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Posts: 624
First: 13/4/2011 Last: 15/5/2013 |
I really do not agree with loosing the eye-contact and, very importantly, the metaphors included in all conversations between human beings. This is because I think hermeneutics is crucial in the good practice of medicine. All Best, Joey
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Re: Do you want patients to email you?
posted at 23/9/2011 11:43 AM BST
on bmj.com
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Posts: 33
First: 4/12/2010 Last: 7/3/2013 |
No They can email the practice, but they should not email individual doctors. Can you imagine out of list size of 7000 patients, there are always a few who will send you a lengthy email at 2 am. Not a good idea. |
Forums » Off duty » News & media » Do you want patients to email you?
