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We will be assessing the way social media has been used in the past by health authorities, doctors, nurses and patients, to spread messages during epidemics.
Notably, we are interested in social media’s role to spread reliable information to at-risk groups, but also its potential to spread misinformation. We want to explore the following areas:
- How has social media been used in previous epidemics to reach at-risk groups/spread health messages? (How have health authorities and doctors used it? What have patients used it for?)
- What’s the psychology behind social media? Does it compel users to help each other?
- Recommendations on how social media be used to spread relevant information more effectively
- How can social media be used to get different health professionals (doctors, nurses, etc) to communicate with each other and share infromation/advise patients?
- What are its limitations?
We will be posting on the next few months to gauge opinion and will be working with @nhssm who conduct a few Twitter chats, a blog, and scenario exercise, to explore the answers to some of these questions and find out how social media could be used by health professionals in the future to improve communication and disemminate reliable information.